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Providing Helpful Patient-Family Resources in Palm Beach County, Martin, St. Lucie and Indian River Counties

Fully bonded and insured home healthcare in Lake Worth

Situations That Require Emergency Medical Attention: Call 911

  • Chest Pain - Chest pain usually indicates that the patient requires immediate medical attention. Contact 911 and seek emergency medical care. 
  • Respiratory Distress - Respiratory distress usually indicates the patient requires immediate medical attention. Contact 911 and seek emergency medical care.
  • Falls or Injuries - Contact 911 for immediate medical assistance if you experience an obvious broken bone, bleeding or severe pain. 
  • Changes in condition - Contact 911 if your patient:
    • Is unable to wake up.
    • Shows a sudden onset of confusion, numbness or weakness.
    • Has fainted or loses consciousness.
    • Has difficulty speaking, slurs speech or expresses that he or she has a severe headache.

Call A Visiting Redi-Nurse if These Situations Occur:

  • Elevated Temperature - Contact an on-call nurse if the patient’s temperature is above 100°. A home visit may be necessary.
  • Catheter Care - Catheters usually are not an emergency unless the patient cannot urinate. If the catheter does not drain properly or comes out and the patient cannot urinate, call an on-call nurse. The nurse may need to make a home visit or schedule an early visit the next day.
  • Feeding Tubes - Call an on-call nurse if a feeding tube comes out partially or completely. Do not try to replace it.
  • Any Change in Condition or Unusual Behaviors - Call an on-call nurse if you have any questions regarding your care.

Natural Disaster Preparedness

During all stages of care, our nurses develop and maintain personalized emergency plans to ensure safety and continuing care in case a natural event, like a hurricane, prevents travel to those in need. Our plans include education about provision of self-care in an emergency, stocking simple, nutritious and diet-specific food items, sufficient and accessible water, disposable and battery-powered items for everyday tasks and a first-aid kit.

Local Community Resources

These federal- and state-funded community-based services and organizations provide care for patients who are returning home or who want to avoid institutionalization entities and are required by federal statute to help connect individuals to community services and supports.
Area Agency on Aging: Your Aging and Disability Resource Center
This agency promotes, supports, and advocates for the independence, dignity and wellbeing of seniors, adults with disabilities, and those who care for them in a manner that values diversity, reflects the communities we serve and embraces the collaboration of the aging network.
Address: 440 North Congress Ave., West Palm Beach, FL 33407
Telephone: 561-684-5885
Toll Free: 866-684-5885
TTY: 866-768-4550
Center for Independent Living (
The ILRU (Independent Living Research Utilization) program is a national center for information, training, research, and technical assistance in independent living.
Coalition on Independent Living
Address: 6800 Forest Hill Blvd., West Palm Beach, FL 33413
Phone: 561-966-4288
Toll Free: 800-683-7337
Fax: 561-641-6619
TTY: 561-290-1025
Protection and Advocacy Agency (
This organization work to advance the quality of life, dignity, equality, self-determination, and freedom of choice of persons with disabilities through collaboration, education, advocacy, as well as legal and legislative strategies.
Disability Rights Florida
Address: 2473 Care Dr., Suite 200, Tallahassee, FL 32308
Phone: 850-488-9071
Toll Free: 800-342-0823 (in state)
TTY: 800-346-4127
Fax: 850-488-8640
Quality Improvement Organization
A Quality Improvement Organization (QIO) is a group of health-quality experts, clinicians, and consumers organized to improve the quality of care delivered to people with Medicare.
Agency Name: KEPRO
Address: 5201 W. Kennedy Blvd., Suite 900, Tampa, FL 33609
Phone (complaints and appeals): 844-455-8708 (toll free)
Fax: 844-834-7129
Serving Health Insurance Needs of Elders (SHINE) Program
SHINE gives free information and assistance on Medicare, Medicaid, Medigap, long-term care, supplemental insurance, and other health insurance benefits.
Address: 4040 Esplanade Way, Tallahassee, FL 32399
Contact Email:
Phone: 850-414-2000 ext. 3048
Information: 800-963-5337
Toll Free: 800-963-5337
Florida Senior Legal Helpline
Provides free legal advice and brief services by telephone for seniors to address civil legal questions regarding housing, health care, family law, employment, advance directives, and many other issues. When clients need representation in court or other extended services, we help them find free legal providers in their area.
Address: 1302 North 19th St., Suite 400, Tampa, FL 33605
Phone: 888-895-7873 (statewide)
FL Department of Elder Affairs
This organization administers human services and long-term care programs to Florida's elders age 60 and older and their caregivers. Services include home care program, nutrition programs, (home delivered meals, congregate meals, nutritional counseling), family caregiver support program, adult family care, personal care management program, financial assistance, congregate and supportive housing, nursing home ombudsman program, transportation, home repairs, and employment.
Address: 4040 Esplanade Way, Tallahassee, FL 32399
Contact Email:
Phone: 850-414-2000
Info: 850-414-2000
Toll Free: 800-963-5337
TTY: 800-955-8771
Eldercare Locator: Connecting you to local community services
This site is a beneficial resource for basic references for community services.